Ordered my pooch a new harness. It arrived quickly and we couldn't wait to try it on him. Unfortunately it did not fit, it was too small. I was pretty gutted to be honest as I loved the harness especially the design and I also took measurements before hand. I contacted Crafty Pug World to ask about how to return it. Marian got back to me straight away and confirmed a replacement harness in the next size up would be posted out the very same day and provided me with a tracking number. It arrived today and it fits like a glove Thoroughly recommend CPW, great quality products and amazing customer service!