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Shipping


FREE DELIVERY ON ALL ORDERS OVER 60£ ACROSS UK

NEXT DAY DELIVERY

FOR THE REST OF THE WORLD WE AIM TO DELIVER BETWEEN 5 - 14 DAYS

PLEASE NOTE DUE TO COVID-19 OUTBREAK WE ARE EXPERIENCING SLIGHT DELAYS ON OUR NEXT DAY DELIVERY SYSTEM. WE WANT TO APOLOGIZE FOR ANY DELAYS IN ADVANCE. WE WANT TO ASSURE YOU THAT WE ARE TAKING ALL THE NECESSARY PRECAUTION IN THE PROCESS OF PACKING THE ORDERS.

For all these services orders must be placed by 12pm. This excludes Saturdays, Sundays and Bank Holidays. Orders placed on a Friday by 12pm will be delivered on the following Monday. If due to a high volume of order we are unable to ship on these days the goods will be shipped on the following business day.

 
Should there be an unsuccessful delivery attempt, e.g., if you are not in, the carrier will leave notification of the necessary redelivery/collection information.

We state the cost of delivery for each order on the checkout page, the customer will see which delivery methods are available and an estimated delivery time. CraftyPugWorld is striving to deliver a product within the period shown If for any reason there is a delay in the delivery, CraftyPugWorld will notify the customer by email as soon as possible.

If, due to circumstances beyond our reasonable control, a product becomes out of stock after an order has been placed, the customer will be notified by email and given an option to cancel the order and receive a full refund.

CraftyPugWorld does not accept any liability for delay, despatch or delivery and cannot be held responsible for delivery at any set time on a particular day.