Shipping


MAINLAND (UK)
  • FREE DELIVERY UK MAINLAND  ON ORDERS OVER 50 £
  • NEXT DAY DELIVERY 
REST OF THE WORLD 
  • FREE DELIVERY FOR THE REST OF THE WORLD ON ORDERS OVER 100£
  • WE AIM TO DELIVER IN 5 - 14 DAYS FOR THE REST OF THE WORLD

    PLEASE NOTE DUE TO COVID-19 OUTBREAK WE ARE EXPERIENCING SLIGHT DELAYS ON OUR NEXT DAY DELIVERY SYSTEM.

    FOR THE REST OF THE WORLD WE ARE EXPERIENCING SEVERE DELAYS TO MIDDLE EAST, NORTH AMERICA, SOUTH AMERICA AND ASIA. 

    WE WANT TO APOLOGIZE FOR ANY DELAYS IN ADVANCE. 

    WE WANT TO ASSURE YOU THAT WE ARE TAKING ALL THE NECESSARY PRECAUTION IN OUR WAREHOUSE AS WELL AS IN THE PROCESS OF PACKING THE ORDERS.

    For all these services orders must be placed by 12pm. This excludes Saturdays, Sundays and Bank Holidays. Orders placed on a Friday by 12pm will be delivered on the following Monday. If due to a high volume of order we are unable to ship on these days the goods will be shipped on the following business day.

     
    Should there be an unsuccessful delivery attempt, e.g., if you are not in, the carrier will leave notification of the necessary redelivery/collection information.

    We state the cost of delivery for each order on the checkout page, the customer will see which delivery methods are available and an estimated delivery time. CraftyPugWorld is striving to deliver a product within the period shown If for any reason there is a delay in the delivery, CraftyPugWorld will notify the customer by email as soon as possible.

    If, due to circumstances beyond our reasonable control, a product becomes out of stock after an order has been placed, the customer will be notified by email and given an option to cancel the order and receive a full refund.

    CraftyPugWorld does not accept any liability for delay, despatch or delivery and cannot be held responsible for delivery at any set time on a particular day.